Legal
Subscription Terms
Everything you need to know before you buy Soula+: the tiers, the billing periods, what is included, when you are charged, and how to cancel in two taps from your app store account.
Last updated: 27 July 2026
What Soula+ is
Soula+ is the paid membership for Soula, our 18+ dating app for iOS and Android. It comes in two tiers, Soula Pro and Soula Premium, each available as a monthly or an annual subscription. Soula works without paying for anything, and Soula+ adds visibility, filtering and control on top of the free experience.
Payment is handled by the app stores. When you buy on iPhone or iPad, Apple bills your Apple Account. When you buy on Android, Google bills your Google Play account. Soula never receives your card details.
Prices and billing periods
| Tier | Monthly | Annual |
|---|---|---|
| Soula Pro | $14.99 per month | $119.99 per year |
| Soula Premium | $29.99 per month | $239.99 per year |
These figures are indicative. The exact price, currency and billing period are always shown in the app on the purchase screen before you pay, in your local currency. Prices differ by region and by the tax that applies where you are, so treat the in-app purchase screen as the authoritative price, not this table.
What is included in each tier
| Feature | Free | Pro | Premium |
|---|---|---|---|
| Daily 5 curated introductions | Yes | Yes | Yes |
| Unlimited likes | Yes | Yes | Yes |
| All safety tools and photo verification | Yes | Yes | Yes |
| Connection requests per day | 10 | 30 | Unlimited |
| Nearby | Limited | Extended radius | Unlimited |
| See who liked you | Blurred | Unblurred | Unblurred |
| Advanced filters (height, education, languages, lifestyle) | No | Yes | Yes |
| Read receipts and profile views | No | Yes | Yes |
| Connection expiry | Standard | 14 days | Never expires |
| Deal breaker filters | No | No | Yes |
| Incognito mode and invisible browsing | No | No | Yes |
| Travel mode and nearby connection alerts | No | No | Yes |
| Check-in safety feature | No | No | Yes |
| Support | Email within 72 hours | Within 24 hours | Priority, within 4 hours |
Pro includes everything in Free. Premium includes everything in Pro. Feature availability can change as the app develops, and the Soula+ page always reflects what is on sale today.
Automatic renewal
Your subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period.
- Payment is charged to your Apple Account or Google Play account at confirmation of purchase.
- Your account is charged for the renewal within 24 hours before the end of the current period.
- Each renewal is for the same length as the period you bought, at the then-current price.
- Cancelling stops future renewals. Your paid features stay available until the end of the period you have already paid for.
- Cancelling a subscription is not the same as deleting your account, and deleting the Soula app does not cancel your subscription.
How to manage or cancel your subscription
You cancel Soula+ in your app store account settings, not inside Soula. We cannot cancel a store-billed subscription on your behalf.
On iPhone or iPad
- Open the Settings app.
- Tap your name at the top.
- Tap Subscriptions.
- Select Soula.
- Tap Cancel Subscription and confirm.
Or manage it at apps.apple.com/account/subscriptions.
On Android
- Open the Google Play Store app.
- Tap your profile icon at the top right.
- Tap Payments & subscriptions, then Subscriptions.
- Select Soula.
- Tap Cancel subscription and follow the prompts.
Or manage it at play.google.com/store/account/subscriptions.
Leave yourself more than 24 hours. A cancellation made inside the final 24 hours of a period may land after the renewal charge has already been taken, and that charge is not refundable as a matter of course. See the Refund and Cancellation Policy.
Free trials and promotional offers
We do not always run trials or introductory offers. When we do, the length, the price and the price you move to afterwards are shown on the purchase screen before you commit.
- A trial converts into a paid subscription automatically at the end of the trial unless you cancel at least 24 hours before it ends.
- Where the platform’s rules require it, any unused portion of a free trial or promotional period is forfeited when you buy a paid subscription to the same or an upgraded tier.
- Introductory pricing applies for the stated number of periods only. After that, renewals are at the standard price for your tier and region.
- Offers are usually limited to one per person and per Apple or Google account, and are not available on accounts that have already had a trial.
Price changes
If we raise the price of a tier, we will tell you in advance. Where Apple or Google requires your consent to the increase, the new price only applies after you have given it. If you do not consent, your subscription does not renew and it ends at the close of the period you have already paid for. You will not be silently moved onto a higher price.
Taxes, currency and regional differences
Prices shown in the app include or exclude tax according to the rules of your country and the store’s tax handling. The store, not Soula, sets the local currency price tier and calculates the tax. Currency conversion, foreign transaction fees and card charges are matters between you, your payment provider and the store. Availability of tiers and offers can differ by region.
Upgrades, downgrades and switching period
Changing between Pro and Premium, or between monthly and annual, is handled by Apple or Google under their rules. In general, an upgrade takes effect straight away with a credit or proration applied by the store, and a downgrade takes effect at the start of the next billing period. The store shows you what will be charged and when before you confirm.
If your subscription lapses
Nothing is deleted when a subscription ends or a payment fails. Your account reverts to Free, and your profile, photos, prompts, connections and chats stay exactly where they are. What changes is the limits: the free caps on connection requests and Nearby apply again, who liked you becomes blurred, and Premium-only controls such as incognito mode and travel mode switch off. Resubscribing restores them.
One-off purchases: Boosts
Boost ($1.99 for 30 minutes), Spotlight ($3.99 for 2 hours) and Priority Profile ($6.99 for 24 hours) are one-off consumable purchases, not subscriptions. They do not renew, they are delivered immediately, and they are used up as soon as the visibility period starts, which is why they are not refundable once running.
Family sharing
Soula+ does not support Apple Family Sharing or Google Play family library. A subscription applies to the single Soula account that bought it, and it cannot be shared, transferred or resold.
Eligibility and account rules
Soula is for people aged 18 and over. A subscription is personal to your account and is subject to the Terms of Service and the Community Guidelines. If an account is permanently removed for a serious breach of those rules, remaining paid time is not refunded, as set out in the Refund and Cancellation Policy.
Key documents
- Privacy Policy — what we collect and why
- Terms of Service — the agreement that governs your account
- Refund and Cancellation Policy — refunds, chargebacks and statutory rights
- Cookie Policy, Safety Centre, Accessibility Statement
- Data and Account Deletion — cancel first, then delete
Questions about a charge go to billing@soulalove.com. Anything else, support@soulalove.com or the contact page. Soula is operated by [Soula Technologies Ltd.], [registered address], company number [company number].